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Discussion continues over tourism websites

Debra Moore

  The women gathered around a table at Moon’s share a common goal — bringing more tourists to Plumas County.

  While there were lodging providers and storeowners in the attendance, one lady didn’t have anything to sell.

  “I’m just a community member,” Karen Kleven said. “But I don’t want to live in a ghost town.”

  Kleven is a member of the Plumas County Tourism Recreation and Hospitality Council, a group originally formed to manage the website plumascounty.org, but that is now also focused on marketing the county in general.

  During the group’s Feb. 28 meeting, members discussed the tourism website, the possibility of starting a tourism business improvement district, and the need to unite chambers of commerce and other organizations that are dedicated to bringing more people to the county.

Websites

  The Plumas County Visitors Bureau managed the site for 16 years before the bureau was disbanded due to budget cuts. Originally Plumas County was going to step in and manage the site, but Plumas Corp., the site’s owner, elected to give it to the newly formed council instead.

  The county developed its own website last summer — exploreplumascounty.com — but doesn’t have anyone to manage or update it.

  Both sites are accessible through the county’s home page.

  While meeting attendees agreed that the county’s new website featured beautiful pictures and comprehensive local listings, it wasn’t kept current. For example, if a user clicks on events, there are no listings.

  The alternate site, plumascounty.org, is updated continually.

  “The beauty of this website is that it has so much content,” said Suzi Brakken, former executive director of the Visitors Bureau.

  When the county developed exploreplumascounty.com, it budgeted $7,500 for the site, but didn’t earmark any money for maintenance.

  Supervisor Jon Kennedy had volunteered to do some minimal updating to the site, but the site’s creator, Michael Clawson of Big Fish Productions, said it needs more attention than that and is developing a plan to present to the Board of Supervisors.

  Supervisor Lori Simpson, who attended the hospitality council meeting, said she wasn’t sure if there would be funding available to maintain a website.

  Marian Perron, owner of the Pine Hill Motel in Quincy, shared statistics that highlighted which websites provided the most referrals for her business.

  From March 1, 2012, through Feb. 27, 2013, the Pine Hill Motel received 1,099 referrals from plumascounty.org and eight from exploreplumascounty.com.

  The motel also received 111 referrals from Google Maps; 75 from Yelp; 36 from Kayak; and 14 from Facebook, among other sites.

Tourism business improvement district

  The council also discussed forming a tourism business improvement district for the county.

  According to a website dedicated to the topic, a TBID is a “stable source of funding for marketing efforts to increase occupancy” and it can provide many functions, “all of which are aimed at increasing tourism.”

  Typically a TBID is supported by a 1 percent or 2 percent assessment on room rates, paid by the visitor.

  Many areas throughout the California have established TBIDs to generate money for tourism, with the process taking from one to two years.

  Humboldt County is one of the most recent entities to establish such a district, and the hospitality council members plan to invite a representative from Humboldt to speak at their next meeting.

  Once the group has more information, its members envision hosting a countywide gathering of all hospitality providers to discuss the possibility of forming such a district.

  Additionally the group wants to bring all of the local chambers of commerce, merchant groups, and entities such as the Graeagle Plumas Alliance together.

  Valerie Nellor suggested hiring a facilitator to help the various groups come together with one common cause — marketing Plumas County.

Comments  

 
+2#1WikiVoyage WebsiteKenneth Green2013-03-08 09:20
WikiVoyage.org is owned by Wikipedia.org and is asking people to add tourist info about their towns so I've worked on the Quincy one. Anyone can edit it but please be accurate. Businesses feel free to edit your addresses/phone numbers: en.wikivoyage.org/.../...
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+1#2TourismCitizen2013-03-08 09:43
A website is like a brochure and it needs to be kept current. But, what else is being done by the county and business owners to get people to visit the county or go to the website to learn more? Do they have an overall "marketing plan" for Plumas County? How are you contacting new visitors?
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0#3Social Media SpecialistTroy Brewer - Discover County2013-03-09 09:14
On April 19th 2012 I wrote a blog post addressing the issues concerning the explore plumas county website. My main concern was that even though you need a website, you have to know how your going to market it. Here is the link to the post to read. discoverplumascounty.wordpress.com
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+1#4Indian ValleyQuestioning2013-03-09 13:47
Has anyone noticed that on the "exploreplumascounty" web site, Indian Valley is not recognized as a separate area, at least for lodingin and dining? It's lumped in with Chester-Lake Almanor.
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0#5Indian ValleyQuestioning2013-03-09 13:48
Geez....lodging.
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0#6Indian ValleyTroy Brewer - Discover County2013-03-09 18:23
Yes, that was the first thing we noticed. My wife who was born in Portola said that was a major omission, she was the one who designed the www.discoverplumascounty.com website.
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-2#7RE: Discussion continues over tourism websitesKyle2013-03-11 04:03
One thing would help is Google Street View to do more roads and side streets in Plumas County and maybe even do some trail view to encourage tourists to come.

But what am I thinking? That is too good to be true. Wake up and smell the pine trees! (slaps self)
Quote| Report to administrator
 
 
-1#8RE: Discussion continues over tourism websitesKyle2013-03-11 04:07
Okay then.

How about a live downtown streaming webcam like what they (used) to have at Flagstaff Arizona where you can (could) control it?
Quote| Report to administrator
 
 
-2#9RE: Discussion continues over tourism websitesKyle2013-03-11 04:09
Sadly the webcam is no longer in service because local businesses said screw you making a lot of people mad.

Here is the article with a short preview.

www.flagstaffwebcam.com/.../
Quote| Report to administrator
 
 
-2#10RE: Discussion continues over tourism websitesKyle2013-03-11 04:14
You're thing is glitching out on me. I cannot post the first paragraph of the article. :sigh::o

Here is the link to the full page instead.http://www.flagstaffwebcam.com/web_cam.htm

There has been over 300,000 visitors to the cam including police.
Quote| Report to administrator
 
 
0#11Marketing Plumas CountyTroy Brewer - Discover County2013-03-11 09:00
Discover Plumas County was our first website in the discover network, and we tried to address the issue of marketing a tourism based area so we developed a plan discovercountynetwork.com/.../
Quote| Report to administrator
 

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