An ear for customer service — Quincy online business for earpieces continues to grow
Rick Marchus runs his business, custom-ears.com, from his Quincy office. While other companies offer custom-fitted earpieces for Bluetooth device and headphones, Marchus said it’s his customer service that is responsible for his growing business. Last week he took an order for 100 headsets to outfit a U.S. Air Force squadron. Photos by Debra Moore
Quincy businessman Rick Marchus markets a product that isn’t unique, but he provides something else that is — his level of customer service.
“Every customer gets a call or email back,” Marchus said, adding that it’s always within a couple of hours.
quincy thrift is open again
Certainly didn’t take Traci Turner long to regroup and restock (thanks in a huge way to the very generous folks throughout the greater Quincy and Plumas County area) her business, Quincy Thrift, after it was totally destroyed in the recent downtown fire. She is now in her new location on Main Street across from the post office complex that was home for many years to La Casa Bella. The store is once again packed with new and gently used items that include clothes, jewelry, furniture and household items.
Local Plumas-Lassen Connection phone books getting out
The 2014 edition of your locally produced telephone book, the Plumas-Lassen Connection, is hot off the presses and will soon be delivered throughout Plumas, Lassen and eastern Sierra counties. For 19 years, we have published this local directory, combining home and business listings from throughout the region into one conveniently sized, easy-to-read phonebook.
Our sincerest thanks to the local business and professional people who, through their ongoing advertising support, make this important and highly used reference directory possible. But here’s the best part: A huge chunk of their advertising investment in this local directory is used to deliver this book, making it a major fundraiser for local schools, clubs and organizations. Since that very first edition in 1995, these groups have earned more than $170,000 delivering the Plumas Lassen Connection.
In the days and weeks ahead, students will be delivering these phone books to every home and office throughout the tri-county area. Once they are delivered, should you need additional copies for your home or office, just drop by your local newspaper office and help yourself.
More business news below...
quincy sew and vac open daily now
Sandy Thomas has retired from her position with the county and is now running her business, Quincy Sew and Vac, on a full time basis. With 30-plus years of experience, Sandy is tailoring, mending and hemming Monday through Friday, 9–4. Her husband Dale takes care of all of the sewing machine and vacuum repairs. The couple opened the business, located at 102 Main St., in 1998.
Whether you are looking for a hot cup of coffee, a spot of tea or something sweet to go with either, the Chester Old Town Café is ready to serve. From left: Jessica Root, Chef Carol Franchetti and Megan Marceau. Photo by M. Kate West
Popular Basin Chef Carol Franchetti, who has owned and operated the Prattville café for 42 years, also owns the Chester Old Town Café.
In speaking about her reasons for opening another business, Franchetti said, “I wanted year-round work during the off months when Prattville is closed. I am very excited about being in town.”
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