New this year, Public Safety Power Shutoff notifications will be provided via call, text and/or email during both day and night, depending on when outages may occur. PG&E previously refrained from sending notifications between the hours of 9 p.m. and 8 a.m. as a courtesy to customers. However, due to requirements from the California Public Utilities Commission (CPUC), the policy has been updated. Moving forward, some PSPS notifications will now be sent to customers regardless of the time of day.
To discuss this change as part of its ongoing efforts to reduce wildfire risk, PG&E is hosting a wildfire safety webinar for all PG&E customers on Tuesday, Aug. 30 from 5:30 to 7 p.m. During the webinar event, the PG&E team will discuss:
- PG&E’s progress on wildfire prevention efforts
- What’s new this year
- Increased powerline protection to reduce outages
- Improved coordination for faster restoration times
- Additional customer resources to prepare for wildfire season and power outages
PG&E All Customer Wildfire Webinar
Tuesday, August 30, 2022, from 5:30 to 7:00 p.m.
Attendee Dial-in: 888-942-8391
Conference ID: 9706250
In addition, PG&E will also be hosting a virtual town hall to share its regional approach to improving operations, bolstering safety and delivering better outcomes for customers in the North Valley and Sierra Region.
PG&E Town Hall for North Valley & Sierra Region
|Region||Counties||Date||Time||Link and Dial-In|
|North Valley/Sierra||Butte, Colusa, El Dorado, Glenn, Lassen, Nevada, Placer, Plumas, Sacramento, Shasta, Sierra, Solano, Sutter, Tehama, Yolo, Yuba||September 1, 2022||5:30-7:00 p.m.|| |
Dial-In: (669) 444-9171
Conference ID: 865 7928 5704
During the webinar event, customers can:
- Meet PG&E’s regional leadership team
- Hear about recent work
- Learn about wildfire prevention efforts, including safety outages
- Prepare for wildfire season with safety updates
- Provide feedback and ask questions of the local leadership team
Closed captioning will be available in English, Spanish and Chinese and dial-in numbers will be available for those who aren’t able to join online.
For additional information on how to join, recordings and presentation materials from past events and to learn more about PG&E’s Community Wildfire Safety Program, visit pge.com/wildfiresafety
More information and resources to help you and your family prepare for and stay safe in the event of an emergency can be found at safetyactioncenter.pge.com