Pacific Gas and Electric Company (PG&E) is hosting a mobile customer help center in Greenville where customers can access in-person answers to questions about obtaining power while rebuilding structures after the Dixie Fire.
The mobile help center will be at Greenville Junior-Senior High School’s parking lot along Crescent Street on Tuesday, June 28, from 10 a.m. to 2 p.m., weather permitting. Staff can answer questions and provide information on reestablishing energy services for rebuilt homes and businesses.
PG&E representatives can walk customers through the process of getting temporary and permanent power, as well as ask questions about tree removals.
PG&E urges customers to apply for electric service after obtaining building permits from the county building departments when rebuilding or needing temporary power at a property. Applying for electric service is not part of the county’s application process nor is it automatic.
For eligible customers impacted by a wildfire, PG&E will connect and disconnect temporary electric service at no cost until a permanent electric meter is installed.