PASSAGES Health Insurance Counseling & Advocacy Program (HICAP) wants to alert its clients and those nearing age 65 that due to the COVID-19 outbreak it has canceled all in-person Medicare counseling and public presentations until further notice. Welcome to Medicare Workshops, for example, have been canceled in HICAP’s five-county service area of Butte, Colusa, Glenn, Plumas and Tehama.
Staff and volunteers are available for telephonic counseling Monday through Friday, 9 a.m. to 4 p.m. Callers can leave a message at 800-434-0222 or 530-898-6716 with their specific questions, telephone number and home ZIP code. A return call will be made within two business days.
Another option Medicare beneficiaries have is by calling Medicare at 800-633-4227. Service representatives are available 24 hours a day, 7 days a week.
PASSAGES, a service of California State University, Chico, supports the lives of adults in the communities it serves. For more information about PASSAGES services go to www.passagescenter.org.