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PG&E still working to restore power; most should be back on by midnight

PG&E crews are making progress, but there are still many customers without power – 6,000 of them in a four-county area, today Dec. 17. Plumas County has the largest number of customers without power with Lake Almanor and Quincy being the hardest hit.

PG&E crews are working to restore power in Shasta, Tehama, Butte and Plumas Counties safely and as quickly as possible after the two weather events that came through the North Valley this week.

Plumas: 2,400 customers impacted

Butte County: 1,600

Shasta: 632

Tehama: 550


The hardest hit communities with the most customers currently impacted are:

Magalia – 857

Lake Almanor – 795

Westwood  – 430

Quincy – 411

Forest Ranch – 195

Shingletown – 180

Gusty winds, heavy rain and snow brought down trees and limbs into PG&E equipment, knocking out power to customers.  In some cases, trees have come down on power lines, creating tension and breaking power poles.  Crews using ATVs and snowcats to reach more rural areas where electrical equipment is damaged. Frozen and water-logged trees are still hazardous, as they are weighed down and weak and still falling on power lines.

PG&E has at last 73 crews repairing equipment at multiple locations throughout the four counties, as well as dozens of tree crews who are clearing hazards to support restoration efforts. Power has been restored to 9,000 customers who have been impacted in the 4 counties at least once this week.  In addition, multiple personnel continue to assess damage in locations where trees have recently come down and impacted equipment.

PG&E knows most of these customers have been without power since Wednesday and some even longer.

These customers who are experiencing an extended outage have been receiving automated phone calls with the estimated restoration time.  PG&e is expecting most will have power restored by midnight tonight but there are a handful of customers in all four counties who may not get power restored until tomorrow.

PG&E reminds our customers to stay away from downed power lines because they could be energized and are extremely dangerous. Report them to 911 and then PG&E at 1-800-743-5000.

Customers can look up outage information for their area, or a loved one’s area, at pge.com/outages.

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